In today’s highly automated, knowledge-worker oriented environment, the typical small to medium sized business is far more IT dependent that ever before. This situation can be disconcerting to most executives when simply competing through the issues of their product-base can absorb all their concentration. Spending time in the realm of highly technical problems and strategies can be disconcerting as well as a dramatic dilution of energy.
Building an internal IT department in today’s marketplace is seldom a valid option. The management, training, compensation and recruiting of IT specialists can be nearly as disconcerting as the problem itself – not to mention all the difficulties involved with added personnel.
This issue has faced larger firms as well and the solution, in many cases, has been outsourcing. Outsourcing for the small to medium firm does not mean movement of their IT function oversees, however.
As Strategic Systems implements the concept, it simply means having us bear the brunt of understanding your needs and placing ourselves on the “bleeding edge” of technology rather than your own staff.
In our implementation, Outsourcing means allowing Strategic Systems to manage your IT Services, leaving your equipment, software and contracts on your premises.
It includes:
- Conducting operational reviews on a daily basis remotely to monitor your system’s performance and usage. We often find problems and trends before you recognize them.
- Carrying out routine performance maintenance on weekends and off-hours to avoid impact on your business
- Assuring that your hardware and software is current and safe
- Providing effective backup mechanisms and schedules for your valuable data (we monitor these functions as well)
- Recommending strategies and tactics to fill your information needs
- Providing analysis and research for your questions and plans
- Being the dedicated third-party when internal IT issues arise
Let us look at your current situation and see if we can streamline your current operation and/or provide you with an effective IT function - without the headaches.